Business Correspondent

Scale your Business Correspondent network with controlled operations

Originator onboarding, KYC, document checklists and field-to-digital journeys on shared infrastructure. Your sourcing network can grow without every process becoming manual coordination.

Mannjal Business Correspondent partnership dashboard showing applications, documents, lender queries, and reconciliation
What Mannjal handles

From originator onboarding to field-level audit

Originator onboarding

Due diligence and geo-verification for configured originators

Originators go through the lender's defined due-diligence, geo-verification and document requirements before activation. The lender sets the criteria; Mannjal applies those checks across the configured network.

Field-to-digital journeys

Field capture that meets digital standards

Borrower data is captured in the field via mobile, with document checklists applied at the point of collection. Files can reach the lender's desk with fewer avoidable gaps.

Monitoring

Cash-flow limits and SLA tracking

Cash-transaction limits are monitored per originator. Capture SLAs are tracked through the workflow so the ops team can see bottlenecks directly, without manual follow-up.

Inside the platform

The field, tracked case by case

The platform, Mannjal's workflow layer, carries configured originators and borrower files from onboarding to audit evidence, giving the ops team a single view of the network.

Originator onboarding Geo & KYC checks Field document capture SLA tracking Cash-flow limits Query age Field audit evidence
Regulatory alignment

Supports RBI's Business Correspondent and outsourcing framework

Mannjal supports the workflow and evidence layer around a bank's Business Correspondent program. The bank retains responsibility, oversight and control for BC-sourced activity, including its customer obligations.

Cash-transaction limits monitored Originator due diligence tracked Grievances routed to the bank Timestamped audit trail
What changes

More originators, controlled effort

50-75%
Turnaround-time reduction in benchmarked workflows, with fewer avoidable field follow-ups.
98%
First-time-right files in benchmarked workflows. Document checklists applied at capture.
1-2 wks
Typical onboarding window for similar Business Correspondent programs after required inputs are ready.
Schedule a walkthrough

See the platform, built for Business Correspondent programs like yours

We'll walk through the Mannjal platform and discuss how it applies to your program.