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Draft for legal review. This template is written with India's DPDP Act, 2023 in mind. Bracketed items are placeholders. Please have counsel finalise it before it is relied upon.

Privacy Policy

Last updated: [—] · Draft pending legal review

This Privacy Policy explains how Mannjal Technologies Pvt. Ltd. ("Mannjal", "we", "us") handles personal data collected through this website. It is written with India's Digital Personal Data Protection Act, 2023 (the "DPDP Act") in mind.

Scope. This policy covers data you share with us through this website. Borrower and loan data processed inside a client's Mannjal instance is governed by the agreement with that client, who is the Data Fiduciary for that data; Mannjal acts on their instructions. Mannjal provides technology infrastructure and does not make credit decisions or lend on its own account.

1. Information we collect

  • Information you give us: when you use the contact form, we collect your name, work email, organisation, and any message you send.
  • Technical data: basic server/CDN logs (for example, IP address and browser type) may be processed to serve and secure the site.
  • Cookies/analytics: this site does not currently run advertising or analytics cookies. If this changes, we will update this policy and seek your consent first.

2. How we use your information, and our lawful basis

We use the information you submit to respond to your enquiry, schedule a walkthrough, and follow up about Mannjal. Our lawful basis is your consent under the DPDP Act, which you provide when you submit the form. You can withdraw consent at any time (see Your rights).

3. Sharing and processors

We do not sell your personal data. We may share it with service providers (Data Processors) who help us operate, such as email, hosting, and scheduling tools, under confidentiality and data-processing terms. We may disclose information where required by law or regulation.

4. Data retention

We keep enquiry data only as long as needed for the purpose above or as required by applicable law, after which we delete or anonymise it.

5. Security

We apply encryption in transit, role-based access, and maker-checker controls. No method of transmission or storage is fully secure, but we work to protect your data and notify as required if an incident occurs.

6. Your rights as a Data Principal

Under the DPDP Act you may request access to a summary of the personal data we hold about you; seek correction, completion, or erasure; nominate another person to exercise your rights; and raise a grievance. To exercise any of these, contact our Grievance Officer below.

7. Grievance Officer

Vivekanandan Kalimuthu, Grievance Officer · email-grievance@mannjal.com · Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043. We aim to acknowledge and address grievances within the timelines the DPDP Act prescribes.

8. Data localization and transfers

Where applicable, personal data is stored and processed in India with data-residency controls. Any transfer of personal data outside India is carried out only as permitted under applicable law.

9. Children

This site is intended for business users. We do not knowingly collect the personal data of children.

10. Changes to this policy

We may update this policy from time to time. The date above reflects the most recent version.

11. Contact

Mannjal Technologies Pvt. Ltd. · Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043 · hello@mannjal.com. See also our Terms of Use.

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Mannjal Technologies Pvt. Ltd. · CIN U62013KA2023PTC171651 · Registered office: Bubblespace Coworking, Level 3, 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka - 560 043 · Grievance Officer: Vivekanandan Kalimuthu · email-grievance@mannjal.com

Mannjal supports partnership-lending workflows aligned with applicable RBI guidance and client policies. Personal data is handled with DPDP-aware controls where applicable. Mannjal provides technology infrastructure; it does not make credit decisions or lend on its own account.

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